AT&T SPECIALIST, AUDITING REPORTING in Mexico City, Mexico

This individual will be responsible for daily Operational Support of AT&T Transactional Research Programs. These programs gathers customer sentiment enterprise wide including customers in stores, care centers and network operations, among other touch points.

Roles and Responsibilities:

o Investigates and resolves data issues including discrepancies of definition, format and function

o Quality control of databases, resolving data problems, and analyzing system changes for quality assurance

o Extracts and analyzes data from specific applications, systems and/or databases to create reports and provide recommendations based on the analysis of the data

o Frequently interact with peer groups on issue resolution, analysis recommendations, and system/program performance

Key Competencies and Skills:

Business related experience working with SQL and databases

English fluency - written and verbal

Education and Qualifications:

University Degree - International