IHS Markit Content SME in Mexico City, Mexico
Summary of Role:
As an IHS Markit Product Design Expert, you will be an expert in the IHS Markit Engineering content and services, with the specific goal of providing pre-sales expertise and business development skills to close new deals. You will be client facing. Your pre-sales expertise will be integral to close new business with focus in two primary areas; (1) content knowledge and packaging to expand and grow our opportunities in the existing new logo/account base and (2) sales support to position and validate IHS Markit Product Design systems to new customers. With expansion opportunities you will work with existing customers to identify additional value opportunities to grow the business and align IHS Markit Product Design content to new areas of potential business and process value. In developing new business, you will be focused heavily on discovery, assessments, and analysis to identify and validate expansion opportunities. In all cases you will be responsible for defining and validating the appropriate packages, as well as supporting the development of a solid business case. During these strategic sales, you will be the expert that demonstrates and validates an integrated IHS engineering solution during an on-site business operations workshop with actual customer requirements and data. In most all cases you will be working with users, executives and C-level people.
General Job Duties:
The Product Design Content SME assists sales in the many aspects of the content selling process. Sales support activities to include:
Understand the engineering customer base; engineering, R&D, information systems, and analytics needs
Position the Product Design solution sets to business needs, including Demo’s.
Partner with the Sales organization to package and create offers for our customers and prospects.
Provide Sales with day to day support for smaller requests such as statistics and CPA submission support.
Monitor industry competitors and adjust messaging accordingly
Leverage content selling methods and value assessment methods to grow opportunities and align solutions to client business value.
Assist in account renewal support, evaluating statistics, streamlining renewals, assisting in mergers/acquisitions, and downgrades.
Specific Job Duties:
Evaluate standards requirements and make package recommendations to suit the customer’s needs
Work on our small/medium business deals upto the value of $100K
Provides the members of the sales team with unique insights into the business issues faced by the client.
Ability to conduct value assessments, develop partnerships, and drive high-value engagements with customers
Understand and demonstrate the benefits and features of IHS Markit Engineering solutions, and complimentary products and services
Collaborate closely with the Sales team and Business Line throughout the sales process
Develop and maintain relationships with customers in the industry, and in relevant persona areas
Support internal trainings with Sales and Customer Care
Support with day to day quires and requests for help from sales above and beyond.
2+ years in sales support activities, ideally with content, or online information platforms.
A solid understanding of engineering and information management tools.
Proven track record of delivering trusted sales support, customer care or similar.
We are proud to be an EEO/AA employer M/F/Disability/Veterans. Please refer to the EEO is the Law Poster & Supplement, Right to Work and Pay Transparency Policy. IHS Markit is a participant in E-Verify (see links below). We maintain a drug-free workplace and perform pre-employment drug testing.
EEO is the LawEEO is the Law SupplementRight to WorkPay Transparency PolicyE-Verify
Current ColleaguesIf you are currently a colleague with IHS Markit please apply internally via Workday.About IHS Markit
IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivaled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence. IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk.
Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth.