American Express Rep I-Customer Service in Distrito Federal, Mexico

Become a member of one of the world’s most respected service brands and enter a world of opportunity! If you are passionate about customers and interested in working for a world-class leader, we invite you to apply today. Our client role “Customer Care Professional” will be responsible for servicing American Express US and Caribbean consumer customers. As a Customer Care Professional, through our client unique servicing philosophy, (Relationship Care ®), you will view every interaction with a customer as an opportunity to add value and deepen the relationship. Customer Care professional deliver an extraordinary customer care through relationship building. You can earn $65 per hour. Enjoy a generous benefits package, health programs, diverse culture and great work environment. Additionally, our client career path planning and continuing education will help you achieve your professional goals this role may be subject to additional background verification checks.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Flexibility to work 8 hours/ 5 days per week on both day and evening schedules (between the hours of 5:00am and 11:00pm); weekend availability is required. Passion for serving customers with proactive solutions that grow relationships. Possess ability to efficiently navigate through multiple systems to effectively provide extraordinary customer care. Possess ability to maintain acceptable performance standards, including effectiveness, efficiency, quality and adherence to company policies and practices. Exceptional listening and relationship building skills. Strong verbal communication skills. Proficiency in MS Office environment. Successful experience in the service industry is strongly preferred with a passion for building customer loyalty. Some College or equivalent required. English as a second language.

Job Operations

Title: Rep I-Customer Service

Location: Mexico-Distrito Federal-D.F.

Requisition ID: 18002731