Conduent Transaction Processor II, Service Delivery in Mexico

Transaction Processor II, Service Delivery

Description

Purpose:

  • Responsible for providing support to business operations such as front end, image & data capture, and / or document / transaction content management. Provides administrative support to business operations by performing processing tasks such as data entry and scanning, or similar activities.

  • Provides support to business operations such as front end, image & data capture, payment services, and/or document/transaction content management.

Scope:

Specific:

  • The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.

General:

  • Intermediate level job with some work experience

  • Has developed knowledge and skills through formal training & applies these to complete assigned work within own area of expertise

  • Identifies problems in straightforward situations, and makes sound decisions using standard procedures

  • Works within established procedures with a moderate degree of supervision

Primary Responsibilities:

  • May perform processing tasks in one or more of the following areas:

  • Data entry

  • Mailroom activities

  • Electronic portal

  • Scanning

  • Media conversion

  • Check processing

  • Electronic fund transfer

  • Content storage and retrieval

  • All other duties as assigned.

  • Alternate text:

  • Performs data entry of material from source documents to a computer database.

  • Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.

  • Ensures accuracy and completeness data.

  • Performs clerical tasks in the data entry function.

  • Receives and distributes incoming mail and materials.

  • All other duties as assigned.

  • Alternate text:- for medical/healthcare

  • Performs document scanning and processing in mail room

  • Enter Medical claims data into the Claims System, via 10-key and alphanumeric data entry

  • Screen medical claim forms for completeness of data

  • Route claims to other areas depending on successful data entry or the need for additional information

  • Adjudicate and suspend claims when appropriate

  • Provide backup support to other team/group members in the performance of job duties as assigned (including mail Room)

  • Numeric Filing and other clerical tasks

Job Service Delivery Transaction Processing

Primary Location Mexico

Organization Commercial Sector

Unposting Date Aug 10, 2017, 10:59:00 PM

Req ID: 17014684