ATOS IT Services & Solutions, Inc. Job Details in Mexico

Job DetailsLearning and Development Trainer

MX - San Nicolas, MX - Mexico Wide, Mexico

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Reference no.





MX - Mexico Wide


MX - San Nicolas

Position Type


Job Area

IT Support

Job Type

Full Time



Company Information

Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integration, Managed Services & BPO, Cloud, Big Data & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public Sector, Retail, Telecommunications, and Transportation.Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.

Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.

For more information, please see the Atos corporate web site:

Atos is an EEO employer, providing employment opportunity regardless of race, color, religion, sex, age, national origin veteran status, disability or other factors protected by law.

Job Description


  • Create, develop or improve engaging training materials for online, instructor led, and remote live training

  • Create and update curricula for different operational areas.

  • Schedule training for onboarding personnel

  • Schedule recertification of current programs

  • Deliver Instructor led training for existing and new personnel

  • Track trainee's progress for online, instructor led, and remote training

  • Create and deliver progress reports for management

  • Attend project management meetings and communicate results

  • Coordinate project efforts and achieve desired results

  • Administrate and Author LMS materials and assign training via LMS

  • Follow up on trainees' progress and establish methods to improve trainees' performance


Job Requirements

  • Bachelor's degree (Computer Science or Teaching related)

  • Business English is a must (Spoken and Written), American pronunciation strongly desired

  • 4+ Years of teaching experience (training, developing manuals or courses)

  • 3+ Years of experience in IT areas

  • ITIL best practice experience: ITIL Books, Processes, Functions, etc. (ISO 20000 experience is a plus)

  • MS Office proficient: Word, Excel, PPT, (Master). Outlook, Visio, Publisher (Advanced).

  • Learning Management System (LMS) administration experience – any type of LMS

  • Experience with tools such as Captivate 6.0+, Camtasia 8.1+, Adobe Photoshop, Adobe Illustrator, Adobe Presenter, Articulate Studio, Adobe Creative Cloud, etc.

  • Knowledgeable of ticketing tools (Remedy 7.1+, Peregrine: Service Center, Service Now, etc.)

  • Remote tools experience (Webex, meetingstogo, Skype for business, etc.)

  • Other languages such as: French, Portuguese, Polish are a strong plus

  • Knowledge of SCORM 1.2/2004, AICC standards


  • Training delivery skills (on site and remote or online)

  • Attention to detail

  • Responsible and Results oriented

  • Team player

  • Able to work without supervision

  • Creative and open to change

  • Adaptability to constant change

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