ATOS IT Services & Solutions, Inc. Job Details in Mexico

Job DetailsSAP Helpdesk Support

MX - Mexico City, MX - Mexico Wide, Mexico

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Reference no.





MX - Mexico Wide


MX - Mexico City

Position Type


Job Area

IT Support

Job Type

Full Time



Company Information

Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers a variety of services including: Business & Platform Solutions, Infrastructure & Data Management, Technology Transformation Services, BPO, Cloud and Big Data & Cyber Security. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Healthcare, Manufacturing, Media, Utilities, Public Sector, Technology, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.

Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.

For more information, please see the Atos corporate web site:

Atos has an Affirmative Action Plan in place and is an

Equal Opportunity Employer: disability/veteran

Job Description

  • Desktop and laptop: support for diagnosing hardware devices will be provided.

  • Diagnostics and troubleshooting of SW functionality and end-user support will be provided. SW upgrade and repair, for desktop and laptop computers.

  • Incident Management, Assigning and Follow up for resolving teams.

  • Process Management, Experience documenting and understanding of Service Desk Processes.

  • Reporting, Excel reporting skills, graphics reporting, and power point abilities. .

Job Requirements

  • Well versed in the Office 2013 package.

  • Windows 7, 8 y Win 10.

  • Work as a team with customer's team.

  • Well knowledge in PC management, installation, fixing and backup

  • Basic knowledge in Share Point as user

  • The candidate has to desire to learn and grow

  • Basic SAP knowledge

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