ATOS IT Services & Solutions, Inc. Job Details in Mexico
Job DetailsSAP Helpdesk Support
MX - Mexico City, MX - Mexico Wide, Mexico
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MX - Mexico Wide
MX - Mexico City
Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers a variety of services including: Business & Platform Solutions, Infrastructure & Data Management, Technology Transformation Services, BPO, Cloud and Big Data & Cyber Security. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Healthcare, Manufacturing, Media, Utilities, Public Sector, Technology, Retail, Telecommunications, and Transportation.
Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.
Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.
For more information, please see the Atos corporate web site: www.atos.net.
Atos has an Affirmative Action Plan in place and is an
Equal Opportunity Employer: disability/veteran
Desktop and laptop: support for diagnosing hardware devices will be provided.
Diagnostics and troubleshooting of SW functionality and end-user support will be provided. SW upgrade and repair, for desktop and laptop computers.
Incident Management, Assigning and Follow up for resolving teams.
Process Management, Experience documenting and understanding of Service Desk Processes.
Reporting, Excel reporting skills, graphics reporting, and power point abilities. .
Well versed in the Office 2013 package.
Windows 7, 8 y Win 10.
Work as a team with customer's team.
Well knowledge in PC management, installation, fixing and backup
Basic knowledge in Share Point as user
The candidate has to desire to learn and grow
Basic SAP knowledge
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