ATOS IT Services & Solutions, Inc. Job Details in Mexico

Job DetailsImaging Senior Engineer

MX - San Nicolas, MX - Mexico Wide, Mexico

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MX - Mexico Wide


MX - San Nicolas

Position Type


Job Area

IT Desktop / Infrastructure

Job Type

Full Time



Company Information

Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integration, Managed Services & BPO, Cloud, Big Data & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public Sector, Retail, Telecommunications, and Transportation.Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.

Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.

For more information, please see the Atos corporate web site:

Atos is an EEO employer, providing employment opportunity regardless of race, color, religion, sex, age, national origin veteran status, disability or other factors protected by law.

Job Description

Provide support, implementation, and design services for Microsoft Active Directory and Windows-based systems across multiple, customer based enterprises, including directory and identity management solutions The core infrastructure technology duties include enterprise Microsoft Active Directory and Windows file services architecture creation and management, global system security and policy configuration, and top-level support for enterprise-wide initiatives for many large, globally diverse companies

This role requires commercial customer facing level, subject matter expertise with Active Directory, Federation Services, Azure, AD Proxy, Windows Server 2008/2012/2012 R2, Windows security, Virtual Directory solutions and related technologies.

Key Focus and Objective for Role:

  • Produce enterprise-level designs for Active Directory, Azure and Windows Services for global initiatives. Collaborate with infrastructure and operations teams to provide architectural and technical guidance

  • Lead steady state and continuous improvement efforts for Active Directory and Windows Security technologies for multiple, globally diverse customers

  • Serve as a top tier escalation point, provide guidance and direction for resolution of escalated issues

  • Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions

  • Review and oversee major changes to the Active Directory design and associated Windows Server settings for multiple customers

  • Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps

  • Design, diagnose and administrate GPOs, TRUSTs, SITES AND SERVICES, ADFS, PKI, DNS, DHCP, WINS and DFS

  • Develop, document, and enforce the standards, security procedures, and controls for access to ensure integrity of Active Directory, and related systems

  • Support integration and authentication projects for 3rd party vendor solutions, SSO, cloud hosting

  • Design, implement and test the architecture and design of the global backup and disaster recovery of Active Directory

  • Own and lead discussions in customer facing information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate

  • Develops relationships with customer, connecting with key business stakeholders and internal account offices

  • Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions

  • Proactively engages the customer throughout the week, every week, for continuous service improvement efforts and feedback

  • Responds daily to customer queries for information, instructions, updates and requests in a timely manner

  • Researches and develops work level instructions, process flows, and any required customer facing documentation

  • Produce and present reporting to customer and internal teams as scheduled or upon request

  • Makes recommendations to solutions team for automation and cost savings opportunities


Job Requirements

Methodical Competence:

  • Strong presentation, communication, organization, multitasking, and time management skills required as needed for US based customers

  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization including internal and customer facing senior leadership and executive level.

  • Excellent English written, verbal, and presentation skills

  • Ability to meet key deadlines, solid analytical, problem solving, and consultative skills

  • Proven ability to manage multiple projects at a time while paying strict attention to detail

  • Demonstrate industry leading experience on identifying and implementing industry best practices.

  • Ability to work independently with minimal supervision and maintain customer satisfaction

  • Highly motivated and results oriented

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