Alcatel-Lucent GSS Services Stream Lead Manager 1 in Mexico


Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.


Minimum 7-10 Years Experience

SSL (Service Stream Leader)s Role includes:

Manages the Services content preparation phase during the bid

forms and manages the Services section of the bid team and drives

service consolidation, assessment and completeness of the assigned


Analyzes the service requirements from the RfX

Prepares the Services bid directive and understanding service


Interfaces with GSS Bid Manager, Service Solution Manager (SSM), Service Product

Managers (Regional, GSS PdM s).

Prepares service solution / implementation concept and holding

Service Kick off meeting along with SSM.

Responds to service related SoC, service summary and service

solution descriptions.

Consolidates the service offer and service related risks and


Proposal/Bid Management/coordination. To understand overall

responsibility for managing a customer bid for GS deliverables (i.e.

collaboration to assemble bid team, confirmation on GSS GS

supported scope, timelines, resources and all other activities in terms

of project management of the bid) while ensuring timely delivery of

high quality deliverables. Proven experience in handling

simultaneous cases/ project with short timelines and in multicultural

and virtual environments.

Relationship management. Creates relationship strategy and

establishes strong relationship and credibility with GSS internal

customer's key stakeholders to ensure value is delivered to increase

GSS acceptance.

Negotiation. Understands that all interaction can be considered as

negotiation, e.g. finding positions and motives. Always prepares for

the technical sales negotiations with the appropriate team involved.

Working across Boundaries. Supports and builds communities

within Nokia and GSS across GSS locations, regions and is able to

relate to individuals from different backgrounds and at varying

organizational levels

Engaging Dialogue. Communicates in an open and engaging

manner. Fluently transmits complex information, adjusting style to

suit the needs of the audience. Interacts with others in a sensitive,

respectful and consultative manner. Supports others, and

encourages open and candid communication in teams

Decision Making. Takes responsibility for making decisions in own

area. Prioritizes actions and decisions appropriately, taking account

of wider GSS objectives. Confidently translates decisions into

actions for self and others.

Personal Drive & Coping with Pressure. Takes on demanding goals

Spanish and English Proficiency, Portuguese is a plus

Job: fALU Other

Primary Location: Latin Americas-Mexico

Req ID: 170000097D