Alcatel-Lucent GSS Services Stream Lead Manager 1 in Mexico
Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Minimum 7-10 Years Experience
SSL (Service Stream Leader)s Role includes:
Manages the Services content preparation phase during the bid
forms and manages the Services section of the bid team and drives
service consolidation, assessment and completeness of the assigned
Analyzes the service requirements from the RfX
Prepares the Services bid directive and understanding service
Interfaces with GSS Bid Manager, Service Solution Manager (SSM), Service Product
Managers (Regional, GSS PdM s).
Prepares service solution / implementation concept and holding
Service Kick off meeting along with SSM.
Responds to service related SoC, service summary and service
Consolidates the service offer and service related risks and
Proposal/Bid Management/coordination. To understand overall
responsibility for managing a customer bid for GS deliverables (i.e.
collaboration to assemble bid team, confirmation on GSS GS
supported scope, timelines, resources and all other activities in terms
of project management of the bid) while ensuring timely delivery of
high quality deliverables. Proven experience in handling
simultaneous cases/ project with short timelines and in multicultural
and virtual environments.
Relationship management. Creates relationship strategy and
establishes strong relationship and credibility with GSS internal
customer's key stakeholders to ensure value is delivered to increase
Negotiation. Understands that all interaction can be considered as
negotiation, e.g. finding positions and motives. Always prepares for
the technical sales negotiations with the appropriate team involved.
Working across Boundaries. Supports and builds communities
within Nokia and GSS across GSS locations, regions and is able to
relate to individuals from different backgrounds and at varying
Engaging Dialogue. Communicates in an open and engaging
manner. Fluently transmits complex information, adjusting style to
suit the needs of the audience. Interacts with others in a sensitive,
respectful and consultative manner. Supports others, and
encourages open and candid communication in teams
Decision Making. Takes responsibility for making decisions in own
area. Prioritizes actions and decisions appropriately, taking account
of wider GSS objectives. Confidently translates decisions into
actions for self and others.
Personal Drive & Coping with Pressure. Takes on demanding goals
Spanish and English Proficiency, Portuguese is a plus
Job: fALU Other
Primary Location: Latin Americas-Mexico
Req ID: 170000097D