NCR Cust Relationship Analyst in Mexico
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries. Customer Relationship Analyst and DELIVERY PARTNER (CDP) • Proactively monitors all supplier and delivery exceptions and communicates to the appropriate ERP role issues that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer order • Provides a single point of contact for all sales order issues after order submission • Monitor inventory levels to assure material will meet customer delivery requirements coordinating the following items: • Monitor internal or external supplier delivery status as necessary • Manufacturing production issues effecting customer delivery • Monitoring inventory and staging status and communicating issue resolution • Adding CPP integration to the solution as necessary • Monitor and adjust local transportation from sources to customer locations, adjust delivery schedules as necessary to meet customer delivery date (s) • Order changes or shifts in customer requirements; such as cancellations, add-ons, deletions, delivery address changes, quantity changes, and desired receipt date (CDP) adjustments. Communicate changes to all down stream processes and monitor impacts. • Special handling, such as second story deliveries, crane requirements, padded vans, preferred carriers, special staging, or customs requirements • Participate in monthly PYIRO meeting with all necessary participants • Active support of the regional inventory management team including participation in inventory/ asset review meetings and management meetings. • Generate staging configurations on orders that require staging. • Update Promise date to reflect the supplier committed ship date as necessary. • Attend and participate in production scheduling meeting on a daily basis. Inventory Allocation Specialist Responsible for contributing to profitability and customer delight by: • understanding and effectively using the Inventory Allocation Report. • monitoring delivery activities and ensuring delivery dates are met • proactively managing potential exceptions, assist in resolving actual exceptions, and updating the parties involved when commitments cannot be achieved • assist with coordinating the delivery of unique or critical components that require special systems integration, consolidation, or staging to and from the appropriate locations. • participating in monthly PYIRO meetings and project meetings • managing inventory levels and aging to optimum levels for NCR, there by reducing NCR’s assets EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Universitario graduado con Ingles fluído y experiencia en coordinación de logística.
Job Customer/Sales Operations
Title: Cust Relationship Analyst
Requisition ID: 0056018_P0071134