Citi Apps Support Sr. Analyst in Mexico
Primary Location: Mexico
Other Location: Asia Pacific, Europe, Middle East, and Africa, Latin America; Canada
Education: Bachelor's Degree
Job Function: Technology
Shift: Day Job
Employee Status: Regular
Travel Time: Yes, 10 % of the Time
Job ID: 17041543
Apps Support Sr. Analyst
Coordinating technology projects for Fraud Prevention Direction. By engaging all required teams and making sure that projects portfolios has all required resources –human, financial and material- in order to be successful. All Fraud Prevention projects’ goals are to install or strengthen the whole bank skills and capacity to detect, prevent and repair all fraudulent activities.
Supporting & maintaining local systems, third-party software and main point of contact for Global applications in charge of Fraud Prevention Functionality. Our model is to have one executive as SPOC for our users and because of that we will be in charge of informing our user of production incidents and their resolution and making sure that they are updated and using valid technology. This is true for local systems supported by resources from the domain but also for global solutions supported by GPD.
Attend COB and EOVs activities as application owner.
Acquiring and providing computing equipment required by Fraud Prevention team. Managing technology budget, engaging with Procurement and CTI teams. In order to make sure Fraud Prevention has computing tools they require in order to perform their tasks but also making sure they use valid and supported tools.
Apps Support Sr. Analyst / Arcot
Systems Engineering or equivalent
Specialization Fraud Technology
Experience from 3 a 5 years
CitiBanamex Technology process, Infrastructure and Architecture
ESB, WEB, TIBCO and E-Commerce
Business issues resolution
Focus on results
Negotiation and conflict resolution
Work under pressure
Ability to manage cross-functional teams and multi-disciplinary Projects
from 9 to 19 hrs
Location Barranca del Muerto No. 24 Col. Guadalupe Inn
the manager is Subdirector