Hewlett Packard Enterprise Company AMS Partner Ready Portal Specialist in Tlaquepaque, Mexico

AMS Partner Ready Portal Specialist

Job Description:

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities.

Global Sales Operations for Hewlett Packard Enterprise is an exciting and dynamic organization responsible for driving the operation in support of our Customers, Partners and Sales force as well as leading and defining the improvements to experiences to enable growth for HPE.


–Responsible for configuring content on portal pages and aligning with requests made by content authors, owners, and/or creators–Develop all portal layout and maintain functionality of NA and LAR sites.–Act as first level escalation point and liaison in case of escalations, maintain status for all portal projects and assist to resolve all issues for new and existing channels and automate all processes–Coordinates the regional UAT/MTP and perform data validation and upgrade processes to achieve all project objectives –Monitor and analyze all system metrics and maintain optimal performance for all portals–Identify, document and implement opportunities for enhancement and process improvements.

–Work closely with stakeholders to determine project requirements and translate/implement those requirements into technical designs

–Coordinates resolution of highly complex software development issues that arise in production environments

–Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives

–Evaluates a variety of common business issues and recommends course of action.

–Contributes to continuous process refinement and improvement and compiles work and presents final deliverable

Education and Experience Required:

–University Degree required. Major is Computer Science or Computer coding experience is preferred.

Skills & Experience:

–3-5 years Experience in multiple areas of web sites or communications –Experience working and collaborating in a global organization –Experience in implementation and management of standard processes–Experience producing high quality and timely work products –Strong communication and presentation skills–Strong data analytics experience–Highly computer literate, knowledge of Excel, PowerPoint, SharePoint– 1+ years experience in project management–Intermediate to advanced knowledge of JavaScript, JSP, jQuery, CSS, PHP, MySQL, VBA and other web development applications–Fluent in Portuguese is a plus–Excellence in English

–Self-motivated and able to work under pressureNice to have:–Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems–Knowledgeable in portal applications including Liferay is a plus

What do we offer?

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers


Sales Operations

Job Level:


Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

Hewlett Packard Enterprise

Technology innovation that fosters business transformation.

We Are In the Acceleration Business

We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

Standards of business conduct (SBC):

The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.

Read more about how we win the right way.

Equal Opportunity Employer (EEO):

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

If you’d like more information about your EEO right as an applicant under the law, please click here: Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law - Supplement


Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail globaltalentacquisition@hpe.com.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.