Citi Top Client Manager Noroeste in Tijuana, Mexico

  • Primary Location: Mexico,Baja California Norte,Tijuana

  • Education: Bachelor's Degree

  • Job Function: Relationship Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 50 % of the Time

  • Job ID: 17049544


Job profile: Top client Manager / BEI Northwest

Position and Area to which it belongs :

Top client Manager / BEI Northwest

Principal functions:

According with the new model and structure for CCB in Mexico current “CCB Directors” will take roles according to their expertise in positions such as: Top Clients Manager: Our focus on Client Centricity will require executives with strong leadership, extensive negotiation skills and CCB expertise to serve the most important clients of the division.

Top Client Managers in the Hubs will serve the most important clients of the entire division (Hubs + Rest of Regions).

Relevant Clients (437) Importance for CCB: 51% of Loans, 32% of Revenues, 26% of Deposits and Business Potential.

Top Clients (167) are considered those Relevant Clients with the highest profitability. They concentrate 80% of revenues generated by all Relevant Clients.

Develop and maintain a long term business relationship with top clients in order to create new business opportunities.

the essential functions of this position

Approximate Percentage of Time

  1. Manage and deepen the comprehensive relationship with top customers, offering comprehensive financial solutions according to their needs and ensuring the profitability of their businesses


  1. Detect the client's needs for new business opportunities, through the knowledge, diagnosis and permanent contact with them.


  1. Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB), in order to achieve the financial and business objectives.


  1. Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes



Job profile: Top client Manager / BEI Northwest

Academic training : Finance and Adminsitrative Desirable Master Degree Experience :

Job Experience / Seasoned professional (6-10 years experience)

Managerial Experience (if applicable) Supervisory experience (5-8 years)Need experience to coordinate different expertise teams to provide an exceptional experience

Other Experience (Technical, etc.)

Seasoned professional (5-8 years experience)

Experience in specialized loans, cash management and payroll products

General knowledge :

CCB strategy an products

Very important in order to generate an important and solid networking among executives

This role does require an understanding of industry trends and marketplace/competitors' products and services

In order to provide the best products and services to the client

The role does require knowledge of current major global economic issues or regulations and their impact or potential impact on the business.

The employee needs to have the expertise and knowledge to view the potential risks and opportunities

Technical knowledge

Experience in Excel and Office Management. (Advanced database management).

Knowledge and Skills:

Strong knowledge and understanding in own field or discipline AND basic knowledge of other areas of the the business

Ease to develop interpersonal relations business long term, capacity analysis, negotiation, consultative sales, proactive, results orientation, initiative, teamwork, thrust, leadership, ability to work under pressure, takes decisions, planning and organization, management and monitoring as well as prospecting and generation of new business skills

Languages ​​(only if required by the post): English Certifications / Licenses (only if required by the position) . N/A