Honeywell Sr. Operations Team Leader in San Luis Potosi, Mexico

HRS Global Operations provides HR Administrative support to Human Resources in the United States, Puerto Rico and Canada. The Operations Team Lead will manage a team of specialists responsible for payroll, time keeping, data transactions and records management support. The leader will coordinate with other Operations Team Leaders and the Operations Manager to provide solutions to optimize HR administrative processes and enhance overall HR functional effectiveness. This certainly is an exciting opportunity for gaining cross SBG HR policies/practices expertise, developing leadership expertise working with a virtual team and gaining global exposure working with HRS Hubs across the globe.

Key Responsibilities: • Create strategic road maps to improve HR Services provided to HRS customers in US and Canada aligning the same with Strap Priorities – HUE, “Right and Fast” and Productivity • Manage a Team of 7 Operations Specialist and 1 Operations Analyst who provide HR Operations support to USA and Canada • Provides Tier 3 support and work direction to processes supported by the team • Develop and implement cross training plans to avoid single point failures • Implement HOS • Prioritize workload and align resources as needed • Lead process improvements and oversee continuous improvement projects to enable productivity gains. • Facilitate work transition into the Global Delivery Model • Resolve problems escalated by Operations Specialists. • Escalate unresolved issues to HRS Global Operations Director as appropriate. • Provide formal performance and development feedback to team members. • Work with HRS account managers to conduct HRS orientation for HR and address business concerns • Use Salesforce to track team performance and analyze daily work • Participate on cross-functional HR projects as required

Basic Qualifications • Bachelor's Degree in business or HR related field or a minimum of 3 years of Supervisory experience in lieu of a degree • Minimum of 5 years of relevant experience

Additional Qualifications • Experience in managing a team - Direct or Indirect • Strong analytical skills - proficient in HR systems & Excel. • Demonstrated capability in organizing and managing projects. • Excellent written and verbal communication skills. • Effective listening skills, with flexibility in approach to solutions. • Strong problem-solving, decision-making and organizational skills. • Capable of managing multiple demands and priorities simultaneously. • Demonstrated creative and innovative thinking. • Strong interpersonal and team building skills. • Virtual management experience, with ability to think globally and interact with people in multiple locations • Strong bias for action and ability to manage deadlines

Job: *Human Resources

Title: Sr. Operations Team Leader

Location: MEX-SLP-San Luis Potosi

Requisition ID: 00335629