AT&T Bilingual Call Center Trainer in Naucalpan, Mexico

Provides educational subject matter expertise to support the development and delivery of learning interventions, including performance improvement, goal analysis, testing and measurement, evaluation, and alternative media platforms and technology. Examines course content objectives and identifies training appropriate to customer requirements.

Roles and Responsibilities:

Support Shared Service Center Grow providing training to current and new employees

Key Competencies and Skills:

Strong communication skills

Instructor skills

3 years of experience as trainer

Education and Qualifications::

Bilingual (English / Spanish)