Schneider Electric IT Application Support and Development in Monterrey, Mexico
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Schneider Electric is recruiting for an IT Application Support person within the Information, Process and Organization North America Region.
Support theField Services business, responsible for maintenance, troubleshooting, and small enhancements to theField Services application software.
Troubleshoot issues which come in from the Service Desk
First level support for the application base
Perform maintenance tasks to keep the system performing well
Work with other team members to provide support
Communicate with business to understand issues, confirm solutions
Run/monitor background tasks and processes
Monitor the issue queue and respond within SLA
Code, test and deploy small enhancement projects request by Field Services Business
Minimum 5 years’ experience in the IT field
Degree in the IT field or Business
experience in services field a plus but not required
Development skills in PowerBuilder
HTML / Web development
SQL skills including SQL Server (administration and development)
Oracle database skills including Oracle application server
Cobol on UNIX and Mainframe including Unix Scripts and Mainframe JCL
Sybase database skills
MQ working knowledge
.NET and XML skills
Strong troubleshooting skills
Business knowledge of Field Service industry
Fluent written and spoken English
Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what it’s like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.
Primary Location: Mexico-Nuevo León-Monterrey
Unposting Date: Ongoing
Req ID: 00352A