Oracle Client Success Specialist II in Mexico DF, Mexico

Client Success Specialist II

Preferred Qualifications

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Work with a mix pf higher volume of smaller, less complex clients and medium to enterprise level clients to develop long term partnership with our agency partner to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle

  • s internal operations. Identify product expansion/up sell opportunities.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 3 to 5 years of professional experience. Demonstrated experience in cloud marketing systems implementation (SAAS) and client facing relationship experience. Understanding of various technical architectures and operating systems. Industry experience is desired and agency experience is a plus.

Highly flexible, resilient, positive and wanting to be a part of a growing region. Able to problem solve and navigate complex operational systems and processes. Desire to team-build, very strong communication and inter-personal skills are required.

Detailed Description and Job Requirements

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Work with a higher volume of smaller, less complex clients to develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/renews contract with Oracle. Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle

  • s internal operations. Identify product expansion/up sell opportunities.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 3 to 5 years of professional experience. Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences) or client facing relationship experience. Understanding of various technical architectures and operating systems. Industry experience is desired.

Job: Sales

Location: BR-BR,Brazil-Sao Paulo

Other Locations: MX-MX,Mexico-Mexico DF

Job Type: Regular Employee Hire

Organization: Oracle