AT&T Transport Order Manager Mexico and Latam America in Mexico City, Mexico

The Transport Order Manager (TOM) for Mexico and LATAM is responsible for ordering and project management of strategic customer access & AT&T internal (AGN Backbone) carrier circuits and Network to Network Interface (NNI) Layer 2 and 3 services. Orders are placed with multiple telecommunications suppliers and carriers thru out the LA region with specific focus on Telmex and services in / out of Mexico. Spanish language skills are mandatory for this position and Portuguese will be seen as a distinct advantage.

Roles and Responsibilities:

The TOM works with carriers and with AT&T customers to achieve project delivery milestones, and organizational operations objectives eg cycle time commitments & on time performance. Following orders through to completion, and managing escalations internally and with the carriers, where appropriate.

Key Competencies and Skills:

Strong communication, project management skills, as well as vendor management (Telco) and analytical skills to drive process improvements.

Education and Qualifications::

Strong communication, project management skills, as well as vendor management (Telco) and analytical skills to drive process improvements.