IBM Transition Manager - T&T Project Management in MEXICO CITY, Mexico
This role supports transfer of responsibility for service delivery from the customer to the delivery organization during the initial stages of the contract. Scope of responsibility for Transition Managers range from only a subset of delivery transfer to responsibility for the overall transition and/or transformation program/solution. Transition Managers are expected to know and apply standard methodologies to support the execution development and coordination of winning transition solutions and costs during all phases of transition including appropriate closure activities. Transition Managers are client-facing and have a focus on client satisfaction and the overall client relationship. The employee focuses on individual/team/department/ operational objectives.Skills:Environment:Professional knowledge related to incumbent's department or function.Communication/Negotiation:Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.Problem Solving:Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance andimprove or develop complementary adjustments /solutions.Contribution/Leadership:Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs.Impact on Business/Scope:Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Total Experiences: - 5+ yearsRelevant Experiences: -5+ yearsThorough applied technical knowledge of the fundamental concepts and technologies associated to job description.