SAP Senior Cloud Architect | HEC Job in Mexico City, Mexico

Requisition ID: 129603

Work Area: Presales

Expected Travel: 0 - 40%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

ROLE DESCRIPTION:

The SAP HANA Enterprise Cloud (HEC) offering is a comprehensive cloud infrastructure offering which is an essential part of the overall Cloud Strategy of SAP. SAP HEC allows customers to run their SAP HANA applications, including SAP® Business Suite powered by SAP HANA and SAP NetWeaver® Business Warehouse powered by SAP HANA, in a managed cloud environment. One of the cornerstones of the HEC strategy is a delivery using an SAP partner. These partners are providing the infrastructure and the managed service to SAP HEC.

We are looking for a highly motivated and customer-focused team member to manage the Cloud Architecture & Advisory (CAA) related tasks for the premium partners.

The CAA will act as a primary point of contact for dedicated premium partners regarding technical and price related topics. The HEC portfolio is being extended by leveraging partner capabilities – the CAA will support the extended portfolio process by taking over the interaction with the HEC partners. He should be able to work closely with the SAP internal teams and also with the partner team.

The Partner CAA will also support the partner specific HEC deals in the respective region.

EXPECTATIONS AND TASKS

This is a customer and partner facing role where you will support the sales teams during initial cycle of a partner related HEC deal. Following are the key tasks that this role will perform:

  1. Provide a globally unique process for interacting with partners regarding VSOE compliant pricing, committed delivery dates and handover – including Partner onboarding.

  2. Support and escalation point for partner integration with regards to generic partnerprocess issues – deal specific on exceptional basis.

  3. Work closely with the SAP solution architects & customers to map the planned solution architecture into the HEC reference architecture deployable in Partner HEC environment.

  4. Guide customers around HA/DR, Business Continuity, Security & Compliance, networks etc.

  5. Own the technical discussions with the customer on partner delivered HEC deals and act as the orchestrator of experts to obtain expertise from HEC organization and partner organization as required.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Very high proficiency in customer and partner communications is required.

  • Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.

  • Good understanding of SAP technologies (releases, platform interdependencies, entire stack, etc.)

  • Ability and willingness to undertake customer related travel on short notice.

  • Fluency in German and English is a MUST, any other language would be an asset.

WORK EXPERIENCE

  • 4 years of customer facing SAP Technology Consulting experience (eg. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)

  • Experience with hosting providers, data centers is an advantage; HANA / Suite on HANA skills would be very helpful.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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