KONE, Inc Project Specialist in Mexico City, Mexico

Project Specialist

Job ID: 33023

Country: Mexico

Region: Centro Mexico

City: Mexico City

Job Posting Category: Project Management

Employment Type: Full-time

Contract Type: Permanent

Application Closing Date:

About us

KONE (country) is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow™ experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings.

We are looking for

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  1. 1. Purpose

The Collection Specialist reports to the Credit Controller and is responsible to execute KONE’s customer credit management activities.

This Role description applies to Front Line units in KONE.

  1. 2. Responsibilities and key activities

This section includes the responsibilities and key activities that the Collection Specialist is either accountable for, or responsible to execute.

  • Conducting the first collection calls towards customers in a structured way (SAP worklist supports)

  • Requesting promises to pay from customers as part of the collection calls and recording the given promises into SAP

  • Recording invoice disputes into SAP as they arise as part of the collection calls.

  • Initiating the dispute management workflow by dispatching the recorded disputes to the other business responsibles in the organization for resolution (resolution at root cause)

  • Coordinating the dispute resolution process to ensure that the dispute resolution happens in the right place in the organization (resolution of the invoice disputes is not an activity for Collection Specialist)

all relevant information

Skills, Education and Experience

More than 3 years of experience in construcction or similar industry acting as project manager jr

English Intermediate

Knowledge in SAP

We offer

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.