IBM Dispatcher-Associate: General in MEXICO CITY, Mexico

Analyze all incoming work and assign it to appropriate resources, ensuring SLAs are met and that processes as defined by GDF Dispatcher - primary shift . Direct work and projects from multiple clients to groups/individuals in the primary or project pools. Incumbent ensures that the pool works on tasks that ensure normal client operations, implementation of hardware, software, application or network systems, and improvements within a technical work area or process.

  • Analyze all incoming work and assign it to appropriate resources, ensuring SLAs are met and that processes as defined by GDF Dispatcher - primary shift . Direct work and projects from multiple clients to groups/individuals in the primary or project pools.

Domestic Non-Delivery

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