MasterCard Associate Analyst, Technology Account Management in Mexico City, Mexico

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Associate Analyst, Technology Account Management

Overview:

Customer Delivery focuses in ensuring that MasterCard fulfills its delivery promise by promoting timely and efficient execution of key projects.

Role:

Researches basic problem requests and responds to inquiries on products and tools for internal and customers

Helps identify business opportunities through understanding of the customer€™s technology infrastructure and improvement in their operational metrics

Contributes with Project Management activities to delivery initiatives

Partners with Account Managers and Product development areas

Contributes to the delivery of integrated solutions that address customer needs

Analyzes data from product delivery projects and reports on performance relative to success metrics

Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs

May produce presentation materials, analytics and reports for customer or internal communications

Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

All About You

Business experience or educational background in in industries such as financial services, consumer products, consulting, marketing, technology, or communications

Demonstrated ability to multi-task and prioritize multiple projects concurrently, while meeting deadlines

Demonstrates a some knowledge of MasterCard€™s systems and operations

Demonstrates some knowledge of customers€™ systems and the overall technology in the ecosystem in Banking industry and electronic processing

Ability to communicate with different functional areas

Works successfully and cooperatively in a team atmosphere

Uses insights drawn from data analytics to add value to a Customer servicing team

Equal Opportunity Employer
Requisition ID: R-49306