IBM Account/Technical Subject Matter Expert-Optimized Services_Aguscalient in MEXICO CITY, Mexico
Job DescriptionThis role is responsible for monitoring, controlling and operating complex computer systems, networks, applications and/or distributed systems in a multi vendor environment. They are also responsible for analyzing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriate and batch management when required.
Key skills - Technical At least 5 years of experience on cross Platform Monitoring CA7, Jobtrac, ControlM Working knowledge of IBM utilities and programs JCL inspection and standardisation Table movement Mainframe, UNIX and WINTEL batch scheduling ITIL knowledge Code migration Monitoring backups Monitoring and support of batch and online systems Print recovery Execution of scheduled changes and requests File Processing
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