TT Electronics Quality Director in Mexicali, Mexico

TT Electronics is a global provider of engineered electronics. We collaborate with customers in the transportation, industrial, medical, and aerospace and defence markets, providing them with engineering support and expertise through a global network of specialists and world class facilities.

With approximately 6000 colleagues we operate from 27 locations around the world. Building the expertise of our people is critical to the future success of our organisation.

Come and work with us the “TT Way” which means we do the right thing, bring out the best in each other, achieve more together, champion expertise and get the job done…well!

As a responsible employer we encourage all our people to “give something back” by supporting the local communities in which we operate.

The Quality Director is the management representative for any and all Quality Management Systems certifications. The Quality Director, in conjunction with the Operations Leader (in both Mexicali Plant 1 and Plant 2), will ensure that Production Managers, Team Leaders and Supervisors across all shifts will hold delegated responsibility for ensuring product quality, and shall have the authority to stop production to correct quality problems.

Business Planning

  • Meeting departmental targets and objectives cascaded from business plan

  • Setting departmental personal targets and objectives

  • Meeting all relevant departmental KPI`s

Systems Management

  • Maintenance of system and product approvals

  • Maintenance of product test regime

  • Set up and maintenance of a Customer Complaint/8D tracking system consistent with other TT sites

  • Set up and maintenance of Supplier Development program

  • APQP development and improvement

Resource management

  • Review & control of personnel in department to meet ongoing requirements.

  • Oversee Quality Departments for Mexicali (Plant 1 and Plant 2)

Continual Improvement

  • Encouraging, monitoring, development of and reporting on all continual improvement programmes active in company

  • Development and reporting of Cost of Quality programs (Plant 1 &2)

Supplier development

  • Management of supplier development function and focusing on supplier development in cost, quality and delivery.

Customer Satisfaction

  • Review of customer satisfaction indicators and adoption of preventive techniques to improve these.

  • Drives quick and thorough response to customers on CQN, RMA, FA, 8D and customer inquiries.

    • Anticipates customers questions and needs and addresses them in the initial customer contact.
  • Direct Customer interface

    Quality Control (general) but not limited to

  • Set up and maintain the Quality Management System in accordance with TT Electronics and ISO 9001

  • Documentation control within area. Test results, drawings etc.

  • Working within other areas of the Quality department as required

  • Ensuring the maintenance of product quality within agreed standards. The quality Director has the authority and responsibility to stop production to correct quality problems.

  • PPM Reduction; Reduction in customer returns; Scrap/Waste Reductions.

  • Yield improvements.

  • Facilitating Structure (has ability to influence a culture in which manufacturing embraces quality vs. the Quality department is solely responsible)

  • Ability to present in a group; strong communication and auditing skills (can look for and identify issues)

  • Bias towards execution/sense of urgency

  • Data driven

  • Analytical problem solver

  • Oversee and drive customer issue management through the 8D process to meet or exceed company targets

• BS Degree; ideally in Mech. Eng. or equivalent experience

• Experience in ISO 9001, ISO 14001, AS 9100, FMEA, APQP, PPAP, MSA, SPC-TS16949\QS9000

• Six Sigma Black belt preferred

• Quality Management Systems experience

• Experience of at least 10 years in manufacturing preferably gained in a similar industry or similar demanding industry

• Experience in automotive and aerospace products and programs.

• Must be bilingual in Spanish and English

• Effective communication skills both written and spoken

Requisition ID: 2017-1152

External Company Name: TT Electronics plc

External Company URL: