Oportun. Inc Workforce Planning Specialist in Leon, Mexico

Oportun is a financial technology company founded in 2005. Our mission is to provide affordable loans that help people with little or no credit history establish credit and build a better future. Oportun uses advanced data analytics and technology to “score” and lend money to individuals with limited credit history that other lenders consider “unscorable.”

In recognition of Oportun’s goals of increasing economic opportunity for our clients, promoting community development, and serving low-income or underserved communities, Oportun was certified by the United States Department of Treasury as a Community Development Financial Institution or CDFI.

At Oportun, everything we do reflects our corporate values of Service, Care, Innovation, Courage, Excellence, and Empowerment.

Oportun is a great place to work if you are as enthusiastic about helping others as you are about your own professional development and career. As our CEO Raul Vazquez says, “Earning a paycheck to support yourself and your family is critical. Satisfying career ambitions is rewarding. But there is no greater privilege than having a challenging job where you are growing and learning professionally, while having a strong positive impact on the lives of others… And that is what we do here every day.”

• Elaboración de pronóstico de llamadas

• Elaboración semanal de horarios de agentes de todos los sites y áreas

• Planeación de actividades fuera del teléfono

• Maximización de estaciones de trabajo

• Coordinación de queues asignados a los agentes

• Ingles intermedio

• Conocimiento de Call Center/WFM ( Indispensable )

• Experiencia en elaboración de pronósticos

• Capacidad Analítica

• Proactivo

• Trabajo bajo presión

• Facilidad de palabra

• Disponibilidad de horario

Req No.: 2017-5153

External Company Name: Oportun Inc

External Company URL: http://www.progressfin.com/