Avnet, Inc. Associate Supply Chain Program Manager EM - MEX - 5267 in JAL, Mexico
Supports initiatives that drive customer service, operational efficiencies and increased profitability in models such as BIPP/FACT and low complexity VMIs.
Analyzes customer forecasts by bill of materials, considering supplier lead-time, to optimize the timing of inventory requirements.
Identifies and targets customer part candidates to be added to and removed from customer engagements including part management issues such as ECO activities, EOL (End-of-Life), allocations, NCNR (non-cancelable, non-returnable) and obsolete notifications as applicable.
Resolves issues related to logistics, customer service, and process execution
Provides data and analyzes customer details regarding customer supply chain performance and/or status, and communicates as applicable to sales and the customer.
Ensures service levels for assigned customer engagements are adhered to and met.
Works with sales, materials and the customer in monitoring inventory utilization, elevating issues for discussion and completing necessary action (including aging and Auto Plan reports.)
Completes actions in support of the safe passage process to drive expeditious and thorough implementations.
Communicates and audits planning parameters for AMPS Planning Tool.
Manages ongoing updates to the customer Supply Chain Scope of Service, Internal Service Agreement (if applicable) and contract addendums, while ensuring that partnership commitments are adhered to and met.
Assists with resolution for customer forecast variances and accuracy levels.
Participates in process and quality improvements related to key operational metrics.
Job Level Specifications:
Excellent customer service skills
Understanding of basic supply chain principles/ERP knowledge
Strong analysis and problem solving skills
Ability to influence key internal and external customers
Proactive, self-motivated work style with attention to details and deadlines
Strong written and verbal communication skills required in English and Spanish.
Proficient Excel knowledge is required as well as this position requires to have good reporting skills.
- Less than Two years of experience in a supply chain, warehouse, or customer service position.
Education and Certification(s):
A Bachelorﾒs degree in business or related field or equivalent combination of formal education and directly related experience.
ESC (Electro Static Discharge) certification.
This position requires a proactive, self-motivated work style with attention to details and deadlines.
Some travel required.