Avnet, Inc. Associate Supply Chain Program Manager EM - MEX - 5267 in JAL, Mexico

Job Summary:

Supports initiatives that drive customer service, operational efficiencies and increased profitability in models such as BIPP/FACT and low complexity VMIs.

Principal Responsibilities:

  • Analyzes customer forecasts by bill of materials, considering supplier lead-time, to optimize the timing of inventory requirements.

  • Identifies and targets customer part candidates to be added to and removed from customer engagements including part management issues such as ECO activities, EOL (End-of-Life), allocations, NCNR (non-cancelable, non-returnable) and obsolete notifications as applicable.

  • Resolves issues related to logistics, customer service, and process execution

  • Provides data and analyzes customer details regarding customer supply chain performance and/or status, and communicates as applicable to sales and the customer.

  • Ensures service levels for assigned customer engagements are adhered to and met.

  • Works with sales, materials and the customer in monitoring inventory utilization, elevating issues for discussion and completing necessary action (including aging and Auto Plan reports.)

  • Completes actions in support of the safe passage process to drive expeditious and thorough implementations.

  • Communicates and audits planning parameters for AMPS Planning Tool.

  • Manages ongoing updates to the customer Supply Chain Scope of Service, Internal Service Agreement (if applicable) and contract addendums, while ensuring that partnership commitments are adhered to and met.

  • Assists with resolution for customer forecast variances and accuracy levels.

  • Participates in process and quality improvements related to key operational metrics.

Job Level Specifications:

  • Excellent customer service skills

  • Understanding of basic supply chain principles/ERP knowledge

  • Strong analysis and problem solving skills

  • Ability to influence key internal and external customers

  • Proactive, self-motivated work style with attention to details and deadlines

  • Strong written and verbal communication skills required in English and Spanish.

  • Proficient Excel knowledge is required as well as this position requires to have good reporting skills.

Work Experience:

  • Less than Two years of experience in a supply chain, warehouse, or customer service position.

Education and Certification(s):

  • A Bachelorï¾’s degree in business or related field or equivalent combination of formal education and directly related experience.

  • ESC (Electro Static Discharge) certification.

Distinguishing Characteristics:

  • This position requires a proactive, self-motivated work style with attention to details and deadlines.

  • Some travel required.