Oracle System Administrator 2-IT in Guadalajara/Zapopan, Mexico

System Administrator 2-IT

Preferred Qualifications

  • ACSP(Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician)Preferred or equivalent experience

  • 2 years IT work experience

preferred in a corporate support environment

  • Demonstrated expertise of Microsoft

Windows Operating Systems, Apple Operating Systems, and Microsoft Office

products. Candidate should have the ability to install, configure and

troubleshoot each operating system.

  • Troubleshoot and repair hardware and

software on Apple & Windows desktops, laptops and peripherals

  • Perform imaging / re-imaging end user Apple /Windows desktop and laptop machines

  • Knowledge of Windows mobile client devices, and AppleiOS products a plus

  • Knowledge of security and antivirus software

  • Windows Scripting Host (WSH), PERL, VBS or otherscripting languages a plus

  • Ability to perform general computer hardwaremaintenance (CD-ROM replacement, CPU replacement, Motherboard replacement,Laptop LCD replacement, etc.)

  • Mandatory ability to communicate effectively withmanagement, peers, and customers, via email, phone and in face to facesituations (written and verbal)

  • Ability to work both independently and within a teamenvironment

  • Ability to travel to setup hardware, and troubleshootissues at other local Oracle offices (up to 25% of time)

  • Analyze consistent or repetitve

issues or problems, develop creative solutions and assess risks / benefits;

develop strategies for resolving identified issues and how to prevent future


  • Document supported systems and

application procedures and processes

  • Stay in touch with technology

changes and our client's operating environment changes. Our goal is to assess

potential impact to supported systems and applications and to proactively look

for opportunities to improve service.

Detailed Description and Job Requirements

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools -- escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

Job: Information Technology

Location: MX-MX,Mexico-Guadalajara/Zapopan

Job Type: Regular Employee Hire

Organization: Oracle