Hewlett Packard Enterprise Company Partner Portal Digital Specialist in Guadalajara, Mexico
Title: Partner Portal Digital Specialist Location: Mexico-Jalisco-Guadalajara Other Locations: ROMANIA-ROMANIA-Bucharest Job Number: 1571983
At Hewlett Packard Enterprise, we don't just believe in the power of technology, we believe in the power of people when technology works for them. We believe in applying new thinking and ideas to improve the way our customers live and work. Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce. Global Sales Operations for Hewlett Packard Enterprise is an exciting and dynamic organization responsible for driving the operation in support of our Customers, Partners and Sales force as well as leading and defining the improvements to experiences to enable growth for HPE.
Develop and implement portal management processes.
Identify, document and implement opportunities for enhancement and process improvements.
Responsible for configuring content on portal pages in alignment with requests made by content authors, owners, and/or creators.
Develop all portal layout and maintain functionality of all site.
Troubleshoot and provide assistance to portal related issues.
Act as first level escalation point and liaison in case of escalations.
Perform data validation and upgrade processes to achieve all project objectives.
Monitor and analyze all system metrics and maintain optimal performance for all portals.
Maintain all custom portal applications.
Coordinate the regional UAT/MTP
Collaborate with project management, UX strategy, design lead and IT to define and implement innovative solutions for the interface direction, visuals and experience
Establish and promote design guidelines, best practices and standards
What do we offer? Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
Qualifications: Education and knowledge required:
University Degree required
Major in Computer Science or Computer coding experience is preferred Skills & Experience:
3 years working experience, global company working experience is preferred
Excellent in both written and oral English
Highly computer literate, knowledge of Excel, PowerPoint, SharePoint
Strong communication and presentation skills
Strong problem solving skill to provide solution/workarounds to meet customer needs
Quick learning ability to ramp up quickly
Self-motivated, proactive and able to work under pressure with high responsibility
Project management experience is a plus
Extensive experience of working alongside designers, developers and stakeholders developing digital experience for desktop, mobile and tablet
Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
Experience working and collaborating in a global organization
Experience in implementation and management of standard processes
Job: Sales Operations