Schneider Electric CRM Business Analyst in Apodaca, Mexico

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment:

Great people make Schneider Electric a great company.

What do you get to do in this position?

  • *Business Team Engagement: *Interact and engage day to with business team members and primary IT members to develop solutions for business challenges. Collaborate internally on cross-functional projects

  • *Process Testing: *Design and develop test scenarios, test cases and write test scripts for various phases of the testing, including UAT (User Acceptance Test), Integration Test and Unit Test. Support key business users in executing the test scripts, resolving the defects by working directly with the technical IT teams to ensure a thoroughly tested system

  • *Delivery: *Support delivery of business engagements that identify, design, and implement creative business solutions for Configure Price Quote and CRM processes with Salesforce. Responsibilities include, among others, interacting with business teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), testing, training support, defining support procedures.

  • Continuous Improvement: Analyze internal processes, data, and problems and support solutions for areas of improvement. Identify new business requirements in close coordination with the business teams and communicate the benefits from enabling new capabilities

This job might be for you if:


  • 1-3 years of Business Analyst /Super User experience in CRM implementation

  • Knowledge of product configuration, pricing, approvals and quoting business processes

  • Experience in writing test scenarios, test cases and test scripts and executing the scripts using automated tools

  • Experience documenting test results and resolving defects based on priority

  • Experience providing support to business users and translate the needs to the IT teams for resolution

  • Ability to interact with users/IT support from geographically diverse locations

  • Bachelor's degree in IT or other business-related field or equivalent number of years of experience.


  • Salesforce CPQ and Sales knowledge

  • Strong understanding of SDLC methodologies (Agile, SCRUM, other).

  • Expertise in Manufacturing industry

  • Self-started and motivated

  • Effective time-management skills and the ability to prioritize work assignments

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric:

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Primary Location: MX-Nuevo León-Apodaca

Schedule: Full-time

Unposting Date: Ongoing

Req ID: 003OL6